Program Leadership Change Management Technical Expertise
Enabling our clients to achieve their targets on the mark.
Program Leadership Change Management Technical Expertise
Enabling our clients to achieve their targets on the mark.
Hit Your Mark
What we do:
Whether you are a start-up looking for a business plan; an established company expanding your business across multiple platforms; or a large corporation that is growing through M & A; our simple and straightforward approach will get you there.
What we offer:
- PMO / Program Management / Change Management
- Advanced SCRUM Master Methodology and Coaching
- Salesforce (Salesforce Cloud & Service Cloud)
- Salesforce CPQ
- Customer Lifecycle Management (CLM)
- Customer Relationship Management (CRM)
- SAP S/4 HANA Functional and Technical
- BI Reporting
- Data Governance
- Risk Management
- Enterprise Architecture
- Cyber Security and CISA Attestation
Our Team:
We specialize in cross-functional projects by providing industry experts that deliver results. Hit the Mark is more than an academic consultant; we don't just explain the problems, we help you solve them; we don't tell you what to do, we work alongside you.
1. Scope Phase
2. Program Management
3. Training
4. Adoption
5. Post Launch Support
Hit the Mark works with you to customize an efficient and transparent plan to achieve your goals, on time and on budget.
Hit The Mark OCM Retainer Services
- Right size your OCM needs based on your project roadmap
- Continuity & consistency across projects
- Build project and change management competency within your organization
Services Included:
- 1 hour review per week with your project and/or change manager
- 6 key stakeholder interviews per month
- Weekly status report to key stakeholders with observations and recommendations related to project health, timeline, risks and personnel-readiness
- Best practices and ideas to support project success
Staff augmentation for OCM strategy communications, training, testing, project management and cutover needs are available at addittional cost.
Testimonials
Teamwork
Global Experience
Global Experience
"At the start of the project, I was unclear what an OCM professional would bring to the team. After completing the project, I cannot imagine how we could have done it without Hit the Mark. HTM brought expertise in leadership, communication, and training to the project, all while keeping it fun and engaging. Hit the Mark created a team environment with humor, dug into our processes, and drove so many aspects of the project to completion."
- Erin Speirs McCarthy
Sr. Project/Program Manager, YETI Coolers
"By far one of the best Organizational Change Management resources that I worked with during my almost 2 decades of doing projects in Salesforce & SAP. Hit the Mark led all aspects of change management, communication, training, and hyper-care after a successful project implementation. They put a framework in place for the organization to understand and leverage change management. Through a structured approach and well conceived deliverables, they were able to help both IT and the entire organization understand what a truly successful change management and training program looks like. They were involved in all aspects from strategy through execution. Built great relationships at every level of the organization and always willing to assist anyone to drive the project to meet deadlines. Excellent communication skills both interpersonally and on an organization wide level. I would love to work with them again."
- Vivek Khare
Senior Salesforce Solution Architect | CPQ Special
Global Experience
Global Experience
Global Experience
"Hit the Mark has the unique ability to manage change at all levels from the C-level down to the mailroom. They truly identify with people and can foresee the impact of changes on stakeholders at every level, assess the impact of the change, and understand what is required to help an organization manage through change. Demonstrated the ability to design/execute a change plan. Worked all levels within my project up to and including the CEO. Makes teams feel at ease with change and manages through change even in difficult and unclear environments. Hit the Mark fostered great relationships at every level of the organization."
- Jim Bist
Project Lead, Mobile Mini USA & UK
"Demonstrates great professionalism in handling the global projects. Meticulous, good follow up skills and always ensures that the projects are completed timely. Able to pull all the team members together and ensure that we respond to the same beat.”
- Betsy Sin
Human Resources Director at Avnet Asia Pte Ltd
Singapore
Leadership
Global Experience
Hit the Mark Consulting
"In my time working with Hit the Mark I learned more about leadership than ever before or since. Jennifer is one of those rare professionals who can focus on the details yet simultaneously have big picture strategic visions, then see it all through to fruition."
- Christopher Hurley
Director of Omnichannel at StaffBot, USA
"Jennifer is that rare combination of an exceptional leader, an empathetic manager, and a true strategic visionary. Throughout the time that I have reported directly to Jennifer, I have constantly understood exactly how to succeed in my role, and Jennifer has provided the perfect amount of support that I need, to be able to develop my skills and experience, and further my career."
- Andrea McGowan
Social Media Manager, Live & Breathe, UK
Hit the Mark Consulting
Hit the Mark Consulting
Hit the Mark Consulting
Founder, Jennifer Kilian
Contact Us
Hit the Mark Consulting
Contact Us